Refund policy

At Ara Pret, we take pride in the quality of our garments and aim to offer you a seamless shopping experience. Please read our refund policy carefully before making a purchase.

 

Return Policy:

You acknowledge that these terms of returns and exchange are limited to direct sale by us to you and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale. We may accept returns for account credit only. For this purpose, we must receive the merchandise within 2 days from the date of delivery. Items must be unused, unworn, unwashed and undamaged by you. Goods will be returned only if they are returned in their original packaging. The company reserve the right to hold the sole and final discretion to decide the condition of the returned garment. We do not provide a refund on any goods sold. Goods once sold can only be exchanged for replacement or store credit if they meet our terms and conditions. Since we keep limited inventory and do not always have all sizes available, under such circumstances, the store credit can be used whenever you shop with us next time. All conditions applicable to the return of goods shall also apply to the exchange of goods. To return an item, the customer must write to us at sales@arapret.com. We are not liable for any damages caused to the product during transit.

 

Our terms and conditions pertaining to returns and exchange is as follows: -

If you wish to exchange your item for an alternative product, we suggest that you return it for a credit and purchase the new item separately. Our return and exchange policy are, however, subject to the following:

(a)Only those items are returned or exchanged that has some manufacturing defect or is completely different from what was ordered.

b) Items should be returned unused and with all tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. Ara Pret reserves the right to hold the sole and final discretion to decide the condition of the returned garment.

c) In an order has more than five products then it will be considered as a bulk order. Return/Refund will not be possible.

To start a return, you can contact us at sales@arapret.com. Please note that returns will need to be sent to the following address:

Address: Ara Pret

C/o Hothur Enterprises LLP

Prestige Centre Point Unit No. 317,

Edward Road, Cunningham Road,

Bangalore – 560051 Karnataka.